QA Analyst I

Information Technology

The Information Technology team supports almost every area of the Bank. Utilizing technology solutions to collect and interpret data for business strategies and providing infrastructure for all business operations. Puneet Rawal, the Chief Information Officer for Credit One Bank, explains why an IT professional should join his team by bringing up one word repeatedly: Growth, with a capital G. “Individuals who have growth aspirations for their career, will not find a better place. You want to be in a growing company that can support your growth. We provide that unique mix.” Click here to learn more about the IT team.

Position Summary

The Quality Assurance Analyst I role develops, performs, and coordinates test efforts according to prescribed project priorities. This person must possess strong deductive reasoning, extreme attention to detail, persistence, and patience. This role requires the candidate to develop an intimate knowledge of the existing application environment and the ability to evaluate and test new or modified environments/programs to verify that the application/environment functions according to user requirements and conforms to established production guidelines.

In addition to understanding the software functionality, this person will develop a working understanding of the interfacing applications, test environments, and the Testing Services tools and methodologies. Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingency plans, and other preparation activities.

Essential Job Functions:

• Develop the test case execution plan, oversee test case execution, manage issues, and report metrics.
• Perform assigned testing per the Test Plan, document, and report results.
• Execute regression tests for revised applications.
• Maintain records of all application testing; prepare reports summarizing testing results.
• Collaborate with developers and users to optimize testing, defect isolation, and defect tracking.
• Review functional and technical documentation in order to identify requirements for the creation of test plans, test cases, and test scripts.
• Create, modify, and execute precise manual test cases to business requirements for new application functionality.
• Submit, track, and validate defects in a tracking system.
• Work with the deployment team participating in after-hours deployments and quality assurance testing efforts to test production environment updates before they are distributed, as well as validating production once deployment is complete.
• Provide regular status updates to manager and project manager, updating tasks, and tasks estimates as necessary.
• Perform other duties as assigned.

Position Requirements:

• Bachelor's degree, preferably IT related.
• 1-2 years’ experience as a software tester with emphasis on writing test plans and test scripts required.
• 1 year of experience with web-enabling technologies, including web enterprise servers, web programming languages, SQL databases and exposure to client/server development required.
• Experience with end-to-end software system testing required.
• Basic understanding of software processing.
• Ability to communicate to a diverse group of IT management and business users is required.
• Candidate must have strong analytical and problem management skills to be able to resolve issues as they arise in the testing environments.
• Candidate must be able to multi-task across a wide range of test environments and projects.
• Prior experience participating in large, complex technology projects is required.
• Other skill sets that would be useful are 2-3 years of prior testing experience or banking experience in one or more of the following delivery channels - Retail Banking, Telephone Call Center, or Credit Card Services.
• Ability to formulate a test strategy based on technical specification documents and business requirements.
• Overtime required on an as needed basis.
• Availability to work various shifts, extended hours and to provide on-call support as required.

Preferred:

• Exposure to .NET technologies, web services, stored procedures, and middle tier applications.
• Understanding of or experience with virtual environments.