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Systems Engineer II - Remote - Dallas/Ft Worth TX Area

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Location: Dallas, TX, United States
Date Posted:

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Position Summary

The Infrastructure Operations Engineer supports the AVP of Infrastructure Operations in monitoring and maintaining the health of all the environments.

Essential Job Functions:

  • Create dashboards, reporting systems, and internal communications aligned to different audience levels.
  • Monitor servers, networks, and computer systems ensuring that they work reliably and securely using dashboards and alert management systems.
  • Oversee troubleshooting processes by launching alerting processes and coordinating service restoration.
  • Oversee hybrid cloud administration and operations (including AWS Cloud Infrastructure/ Platform, and VMware), storage and network operations, remote networks, and edge IT operations.
  • Responsible for facilitating the delivery of communications of Infrastructure-related outage/emergency activities to the enterprise leaders and regulators
  • Responsible for managing and renewing certificates of various components.
  • Identify gaps and evaluate current IT infrastructure and identify technologies and projects to improve the security, scalability, and reliability of the overall environment.
  • Manage and support infrastructure engineers who own the production, staging, and development environments
  • Influence and partner with senior leaders across functions, communicating with external parties as needed
  • Drive weekly execution planning meetings to coordinate with various stakeholders - product engineering, infrastructure support teams, and other owners to track the delivery of tasks and cross-functional dependencies.
  • Develop documentation and presentation materials to communicate project status and plans, ensuring at-risk milestones have concise descriptions and mitigation details.
  • Support the development of technical and process standards for IT infrastructure architecture.
  • Consistently demonstrate clear and concise written and verbal communication with the ability to communicate technical concepts to a non-technical audience.
  • Perform other duties as assigned.

Position Requirements:

  • 3-6 years of experience in IT infrastructure, Cloud-based initiatives, and related technologies including migrations
  • General understanding of Infrastructure components such as Load Balancers, Firewalls, Web Servers, Application Servers, Database Servers, Certificates etc.
  • General understanding of virtualization, client/server, infrastructure hardware, monitoring, modernization, and hardware lifecycle
  • General understanding of enterprise networking, cloud networking, network security, IP ranges, VLANs, VETs, and DNS.
  • Intermediate knowledge of Microsoft Windows Server, Active Directory, and VMware ESXi hypervisors
  • Intermediate knowledge of AWS Cloud Services, Storage Systems, Disaster Recovery
  • Minimum of 1 year in writing automation scripts using PowerShell, Ansible, or similar scripting language is required
  • Working experience in an OnPrem and Cloud environment is required
  • Self-starter with a strong sense of personal responsibility and ownership with a track record in delivering major technology projects
  • Ability to work independently with minimal direction and as a contributing member in a high-performing and focused team
  • Ability to work under pressure, manage tight deadlines, and thrive in a flexible, fast-paced environment across multiple time zones and locations
  • Strong communication and writing skills that lead to clear, concise, and unambiguous technical and non-technical documentation including requirements, infrastructure design documentation, and project presentations.


  • Bachelor’s Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent education/experience
  • Knowledge of Cl/CD pipeline tools such as GitLab, Jenkins, or equivalent
  • Experience in building, deploying, and maintaining containerized software in OpenShift or Kubernetes is a plus
  • Experience in Banking/financial services or large complex and/ or global environment preferred

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.