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Senior UX Designer

Location: Las Vegas, NV, United States
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Description

Position Summary

As a member of the Digital Experience team, the UX Designer III will play a vital role in the production of Credit One Bank’s digital experiences across web (mobile/desktop) and native mobile apps (iOS/Android). This is a customer-centric, digital experience position; working with business and functional leadership to understand customer experience challenges and identify opportunities to solve or enhance user journeys, product adoption, feature utilization, product/program performance, and overall customer satisfaction. 


Summary of Essential Job Functions

  • Translate business objectives, technical requirements, user stories, journeys, and task flows into low, medium and high fidelity UX wireframes, UI (screen mockups), UI interaction specifications or design prototypes
  • Lead UX team in the development of user flow charts, journey maps, competitive benchmarking studies or similar UX artifacts as needed
  • Create InVision or Figma prototypes utilized for stakeholder review and UX testing; collaborate with UX Analysts or Researchers to conduct usability tests in order to validate designs
  • Solicit UX and UI feedback from others across a wide range of disciplines to achieve a rich perspective; remain open to feedback, knowing how and when to defend design decisions
  • Maintain organized design files to ensure consistency across UI components and projects; document design decisions and provide dev-ready assets where applicable
  • Guide team in identifying and developing UX patterns/processes which may be re-used for future initiatives and maintain design system libraries
  • Leverage web/app/business analytics data to inform design decisions
  • Execute excellent communicator (verbal and written), presentation, interpersonal, and analytical skills; requires the ability to communicate concepts clearly and persuasively across varying levels of the organization
  • Research and educate team about industry’s latest trends and technologies
  • Perform other duties as assigned

Position Requirements

  • BA/BS degree in Graphic Design, Human Computer Interaction, Product Design or equivalent practical experience
  • 6+ years of professional experience in a UX or UI design role with a portfolio showcasing expertise in UX and UI design for mobile and desktop web experiences; native app experience is a major plus
  • Advanced proficiency with design and prototyping tools such as Figma, Sketch, InVision and Adobe CS
  • Strong knowledge of user interface design processes, best practices and usability principles; demonstrated understanding of designing intuitive site functionality, site architecture, user interfaces, and navigation
  • Team leadership & design mentorship
  • Experience using web analytics data to inform design decisions
  • Familiarity with project management software (e.g., Jira, Confluence, Basecamp)
  • Be a team player; take initiative and ownership of responsibilities, deadlines, and deliverables

 

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees. 
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