NOC Analyst II

Essential Job Functions:

• Apply experience with Windows and Linux/Unix server configuration and administration that includes day-to-day monitoring and maintenance activities.       
• Provide capacity planning and performance metric analysis and reporting. 
• Management and escalation of incidents, support operations, and vendor management.  
• Must be able to produce process documentation, technical diagrams, and related documentation.  
• Help in system initiatives and new projects.     
• Execute standard operating procedures to monitor or manage systems and data processing.  
• Understand Troubleshooting issues related to production systems, triaging as necessary for production, QA & development environments.       
• Develop and monitor the output of scripts for data processing jobs, monitoring systems and critical applications, and administering a centralized event console.      
• Complete tasks required to maintain service levels and availability of all site features and functions.      
• Support process improvements.       
• Perform on-call duties!  
• Perform other duties as assigned.

Position Requirements:

• Bachelor's degree in an Engineering discipline, or advanced Technical Certifications from Microsoft, Cisco, or Unix Technologies
• 2+ years’ work experience as Windows and/or Unix Server Administrator or equivalent.
• Previous experience in a role focused on monitoring and responding to system events and scheduled processes.
• Understanding of and experience with Microsoft and Unix operating systems, Active Directory & Domain architecture, User administration, NTFS permissions, and DNS.
• Practical understanding of networking - routing, subnets, UDP, TCP, IP, & VLANs
• Must have experience with using systems monitoring software (e.g. Solar Winds, Microsoft Operations Manager, HP OpenView or similar)
• Must have strong experience working with SIEM, IPS, Firewall, DLP and other security systems.
• Must have strong communication skills and ability to work individually, within a team, with other groups and with customers.
• Understanding of or experience with scripting skills - PERL, batch, PowerShell and/or VB
• Must have ability to communicate complex technical problems concisely and professionally to technical and non-technical audiences.
• Proficiency with network troubleshooting tools and techniques.
• Strong understanding of security monitoring and security incident response.  
• Proficiency with Python.

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.