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Risk Customer Account Management - Senior Manager, Risk Technology

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Location: Las Vegas, NV, United States
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Description

Position Summary

This position will ensure that we build and deliver the highest quality custom reporting solutions to support the Risk team and improve program profitability. Responsibilities will include diagnosing data issues and delivering solutions to support complex analytics, performing deep dive analysis and ad hoc analyses as needed, and identifying opportunities to improve the data structure and availability to better support decision making.

Summary of Essential Job Functions: 

  • Manage team of 1-3 individuals to create and develop customer reporting solutions
  • May perform analysis for a wide range of requests using data in different formats from a variety of platforms
  • Develop and maintain custom reporting solutions using T-SQL, SAS, Tableau, and Microsoft tools such as Excel
  • Develop best practices for report creation and deployments
  • Maintain a working knowledge of Business Intelligence tools and follow best practices
  • Participate in work stream planning process including technical design, development, testing, and delivery of solutions
  • Document business requirements and specifications for reporting requests
  • Manage assigned projects and support activities of team
  • Ensure prompt completion and accuracy of assigned projects
  • Identify and evaluate recurring data issues and implement solutions
  • Serve as reporting expert for the team by developing report requests and interpreting data
  • Provide guidance, training, and problem-solving assistance to other team members
  • Perform other duties as assigned

Position Requirements: 

  • Bachelor’s degree required. Preferred majors include business, mathematics, statistics, engineering, or computer science
  • Advance knowledge in the following: Microsoft Office (Excel, Word, PowerPoint)
  • 3+ years of SQL or SAS experience, strong Tableau experience
  • 3+ years’ work experience in a similar role in a professional corporate environment
  • 3+ years' management experience
  • Ability to work well with various departments and teammates
  • Excellent verbal and written communication skills
  • Experience with creating dashboards and reports using common BI tools
  • Experience with managing individuals or team

 

 Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.     
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