Fraud Operations - Financial Crimes Analyst I - P1
Location: Las Vegas, NV, United States
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Description
Position Summary
The Fraud Operations Financial Crimes Analyst I will play a key role in helping defend Credit One Bank and its customers against systemic fraud. The Fraud Investigation Analyst will investigate and analyze financial activity that exhibits unusual or high-risk activity to prevent and mitigate fraud, monitor for fraud trends and changing behaviors, and collaborate with the Fraud Prevention leadership team to design systemic solutions to any risk areas identified through their investigations. The role is specifically focused on analyzing 1st and 3rd Party fraud within the consumer digital and credit card portfolios.
Summary of Essential Job Functions
- Monitor for emerging fraud trends within the portfolio, while helping Fraud Prevention leadership improve and automate ongoing monitoring capability
- Conduct detailed, independent investigations of fraud and suspected fraud incidents, determining ongoing risk for repetition and root cause of the issue, and design solution to mitigate identified risk
- Conduct phone and written interviews with cardmembers and vendors during investigation to both improve cardmember experience and elicit information relevant to the investigation
- Partner and collaborate with various business partners such as Fraud Operations and Compliance during the design of risk mitigation solutions and strategies
- Daily, Weekly, Monthly, Quarterly monitoring and performance metric preparation
- Assist in quality monitoring, validation and development of procedure documentation
- Assist in Suspicious Activity Reporting (SAR) research and preparation of regulatory filings
Position Requirements
- 2+ years of fraud risk investigative and analytical experience or similar environment
- Strong problem solving and analytical skills
- Communication skills to interact with cardmembers, management, and across the organization as needed
- Drive to propose new ideas/solutions
- Ability to quickly assimilate and analyze large amounts of information
- Strong knowledge of Microsoft tool suite (Excel, Word, PowerPoint, Visio)
- Must be a self-starter with the ability to work independently and in a team setting with minimal supervision and superior time management skill essential
- Other assignments as the business evolves and warrants
Preferred
- Bachelor's degree in business or related field
- Preference will be given to multi-lingual candidates (Spanish preferred)
- Proficiency in SAS a plus
Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers various credit card products for people in all financial life stages. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). Employees and the Bank may terminate the employment relationship at any time, with or without cause or notice. Please get in touch with the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.
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