Brand and Advertising - AVP I, Creative Services - O1

Description

Position Summary

Credit One Bank is looking for an Assistant Vice President - Account Services to join the Marketing Communications team and lead account and project management with a team of 4 account managers. The Marketing Communications team is comprised of two arms, Accounts and Creative, and is responsible for leveraging industry and consumer knowledge to deliver impactful marketing communications campaigns and assets.

This position will guide the management and execution of internal client projects that support the Bank’s business, revenue, and brand strategy goals across all marketing channels. The ideal candidate will be a career-oriented Marketing Communications professional who is process-oriented, highly organized with ability to manage multiple tasks independently, and comfortable working in a cross-functional, fast-paced environment. Qualified individuals must be results- and data-oriented with a keen attention to detail. The ideal candidate is a strategic and forward-thinking thought leader and innovator with a passion for coaching and mentoring others.

Summary of Essential Job Functions

• Consult with internal clients and business leaders across the organization to develop effective internal and external marketing and communications campaigns utilizing print and digital mediums
• Lead the transformation of high-level concepts into executable campaigns that are innovative and market-driven
• Utilize project management system (Workamajig) to maintain tools and resources such as project workflows, project request forms, reports and dashboards
• Develop and maintain production volume reports and dashboards to measure the team's activities, deliverables, and capacity, regularly reporting results to department leaders
• Prioritize and assign projects while considering defined SLAs and team capacity
• Ensure all marketing assets adhere to brand guidelines as well as quality and compliance standards
• Collaborate with internal and external graphic designers to deliver projects on time and on budget
• Lead, manage, and coach Account Services team members – 4 reports
• Partner with the Creative Director to support the department’s operational effectiveness
• Manage and execute client projects as needed
• Other duties as assigned

Position Requirements and Key Skills

• Bachelor's degree in Business Administration, Marketing, or related field
• 10+ years of relevant experience
• Experience leading and managing direct and indirect reports through performance management, coaching, and mentoring
• Strong project management, prioritization, and time management skills
• Strong client and relationship management skills
• Exceptional written and verbal communication skills with the ability to negotiate and present strong rationale across all levels of the organization
• Solution-oriented with strong problem-solving skills
• Strong analytical and decision-making ability
• Adaptable to change with ability to inspire business transformation
• Results-oriented with a focus on execution and delivery
• High-level proficiency with Microsoft Office
• Knowledge of financial services industry and trends a plus