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Product Marketing Manager III

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Location: Las Vegas, NV, United States
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Description

Position Summary 

Credit One Bank is looking for an Ancillary Product Associate III to join the Card Programs Team to help manage our Ancillary programs which include Authorized User, Credit Protection, Premium Card Designs, and Paperless. The person in this role will be responsible for monitoring program performance, building and maintaining customer journey flows, identifying opportunities to improve the customer experience and deliver incremental revenue, and manage cross-functional teams to implement program enhancements.
    

Summary of Essential Job Functions

  • End-to-end management of the Authorized User program, where customers can share their credit card with someone.
  • End-to-end management of the Premium Card program, where customers can select different card designs for a fee.
  • Management of these programs will include partnering with internal stakeholders to develop and execute marketing strategies to deliver incremental program enrollments and identifying program enhancements that improve the customer experience and optimize revenue and managing initiatives to realize revenue opportunities.
  • Operational management of the programs includes maintaining Operating Procedures and program reference documents, monitoring program performance, issues identification, and issues resolution.
    

Position Requirements 

  • Bachelor’s degree in business or related field.
  • 4+ years of relevant work experience in a similar role in a professional corporate environment.
  • 2+ years of Project Management experience
  • Proven track record of leading cross-functional projects through a successful launch
  • Proven ability to navigate many different departments and build trust and develop strong relationships to drive consensus and achieve results
  • Proven track record of building strategies that drive revenue
  • Proven track record of creating analyses with recommendations that were implemented with measurable results
  • Proven track record of identifying viable solutions to business problems and implementing them
  • Strong analytical skills
  • Strong communication skills – verbal and written
  • Experience creating process flows and procedures documents
  • Proficient in Excel, Word, PowerPoint
    

Preferred (Not Required) 

  • Consumer credit card industry experience.
  • Experience using Visio or Lucid Charts, Power BI, SAS, SQL, and Tableau

 

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.

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